Office Hours
o Office Hours: Monday - Thursday 9:00am - 4:00pm
o Holidays: MSC will be closed on New Year’s Eve, New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Eve, Christmas Day
Medical
o Client agrees to follow safe sleeping practices in line with SIDS recommendations.
o Client agrees to check with their General Practitioner/Medical Doctor to ensure that their child has no medical conditions which prevent them from safely participating in the MSC Program.
o Client agrees to disclose any medical condition to MSC at the beginning and throughout the MSC Sleep Program.
o Mindful Sleep’s advice is NOT intended to be a substitute for medical advice or treatment. Always seek the advice of your doctor or another qualified health practitioner regarding any matters that may require medical attention or diagnosis, and before following the advice and using the techniques described in The Sleep Sense Program/MSC. Reliance on any information provided by MSC is solely at your own risk.
Payment & Cancellations
o Payment of the invoice is due 72 hours prior to the scheduled Private 1:1 Consultation. If the invoice hasn’t been paid timely your Customized Sleep Plan will not be written and your Private 1:1 Consultation will be rescheduled for a later date.
o Cancellations less than 72 hours prior to scheduled Private 1:1 Consultation date will only be refunded 50% of the fee.
o Refunds will not be given once a consultation has taken place and a Personalized Sleep Plan has been created.
o If the client chooses to delay beginning the plan after the Private 1:1 Consultation and Sleep Plan creation, no refunds will be provided.
o If the client chooses to begin the Sleep Plan one (1) month or more after the plan has been created, a mandatory re-evaluation and possible amendments of the Sleep Plan may be necessary, there will be additional fees for this process.
Miscellaneous
o I understand that my Customized Sleep Plan is meant for the child in which the questionnaire was completed. It should not be shared with a third party as a sleep plan for another child not addressed in the questionnaire.
o Any changes you make to your baby’s sleeping or eating arrangements are your decision and we at MSC only make suggestions for change, of which you are responsible for choosing to implement.
o MSC reserves the right to make amendments to the terms and conditions from time to time and without warning.
Disclaimer and Privacy Policy
o Mindful Sleep Consulting does not make any representations or warranties, express or implied, regarding consulting services provided. MSC liability (if any) is limited to the consulting fee paid by you to MSC, and in no event will MSC be liable to you for any other claim, losses or damages.
o Whilst MSC endeavors to help you get your child sleeping through the night and napping well (where applicable), we cannot guarantee that the Customized Sleep Plan will work for all children.
o The level of success for your child to be sleeping successfully is significantly enhanced by following the recommended sleep solutions constructed for your child by MSC. Not following the Customized Sleep Plan, or only selecting components of the plan, will reduce the likelihood that your child will be a success in the MSC Program.
o It is crucial to the success of the program that all family members and “family helpers" involved with caretaking responsibilities follow the customized Sleep Plan. Consistency with implementation of the Sleep Plan is critical to the success of the program.
o I understand that information about my child may be utilized in case studies. No identifying information will be used and all names will be changed in case studies.